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Professional services

Design. Deploy. Operate. Optimize.

Projects have an end. Retainers do not pretend they are projects. We price both so you are not surprised when the environment needs a human after go-live.

Project

Fixed-scope engineering

Discovery, design, bill of materials, implementation, cutover, as-builts. Typical for refreshes, colo builds, Teams rooms, and compliance architecture. Change requests are written down.

  • Named engineer, not a rotating bench
  • Hardware can ride the same quote (VAR)
  • Knowledge transfer before we leave the site

Retainer

Contract support / ops

Monthly hours for monitoring, patch windows, TAC, and “the firewall started failing over on Sunday.” Support line (936) 249-0200. After-hours is a rider, not a surprise invoice if you bought it.

  • Hours tracked; unused hours do not vanish without a conversation
  • MSSP-capable logging and response when scoped
  • Quarterly optimize session included on annual terms

Design

Surveys, diagrams, standards, risk register.

Deploy

Stage, rack, cut over, validate with evidence.

Operate / optimize

Patch, capacity, vendor TAC, cost sanity.